Ana Maria

• Develop positive and trusting relationships with customers by addressing individual needs • Promoted property sales through advertisements and digital campaigns, open houses, and participation in multiple listing services. • Coordinated property closings, and drew up contracts, overseeing signatures and closing details • Referred clients to an established network third parties to assist in legal, financial, and construction matters

• Trained new and existing employees on proper company policies and procedures • Communicated and resolved complications directly with clients with invoicing quality, and overall contentment with the service provided • Upsold an average of $20 per cleaning on additional add-on services • Administered and created all company social media marketing (i.e., Website, Facebook, and Instagram) • Managed a team of cleaners of private residences on scheduled weekly, bi-weekly, and monthly bookings

• Provided an all-time great and high-quality physical and emotional care and assistance to two children and performed various childcare responsibilities. • worked closely and communicated with parents to ensure that their needs were met. • Coordinated various activities, resolved any problematic issues, and assisted kids in the development of fundamental learning skills. • Teach the kids Spanish and Latin culture

• Responsible for leading job development efforts for a caseload of unemployed participants including resume development, interview preparation, job application support, and skills assessments flexible for people with intellectual or developmental disability • Train candidates according to the companies needs and accommodate company policy to candidates with intellectual or developmental disability • Make tenacious outreach to employers in the community through a variety of methods including: cold calling, arranging meetings, attending networking events, making presentations to pitch/sell the Best Buddies jobs program, • Collaborate with Employer to initiate transfer of responsibilities after participant is hired and instruct co-workers of how include and create a good environment of communication with the person with intellectual or developmental disability • Increase mission awareness through identifying public speaking opportunities, lunch and learns, and tabling events • Support school-based staff and families with job readiness and self-advocacy training.

• Present lessons in a comprehensive manner and use visual/audio means to facilitate learning • Assess and record students’ progress and provide grades and feedback • Plan and execute educational in-class and outdoor activities and events • Observe and understand students’ behavior and psyche and report suspicions of neglect, abuse etc. • Instruct individuals with autism, ages 3-19, in a wide variety of skill areas, including language, social interaction, academic skills, daily-living skills, self-help and advocacy skills, recreation and leisure skills.

• Responsible for the overall care, safety and supervision of children in need. • Provide direct assistance to casework staff as they engage in their work with birth parents, foster parents and children. • Arrange, monitor and document home visits, family/sibling visits. • Prepare all required documentation on each case which could include progress notes, psychosocial reports, permanency hearing notes. • Attend legal proceedings such as family court hearings